Returns & Exchanges


Returns & Exchanges

Our policy lasts 14 days. If 14 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return an order, please post to Wolf & Bear Kids, 26 Barton Road, Torquay, Devon TQ1 4DP stating whether you would like a refund or an exchange. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We can not guarantee that your required item will be in stock by the time we receive your exchange and in such cases are happy to either offer a refund or send you your desired item when it arrives in stock. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please obtain a Proof of Postage when returning items, we can not be held responsible for items that do not arrive to us.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please contact us on: hello@wolfandbearkids.com for further assistance.